Privacy Policy
Privacy Policy
Last updated: 7 November 2026
Your Supply is operated by Entrizo ("we", "us"). This policy explains what information the Your Supply shop and mobile app collect, why, and the choices you have. Questions can be sent to osama@entrizo.com.
Information we collect
Account details: your name, email address, phone number and business details, which you give us when you apply for or create an account.
Delivery details: addresses you save for delivery or collection. If you choose to pin a location in the app, we use your device location only at that moment.
Orders: the products you order, their prices and the order history.
Photos and files: product pictures, your logo, and price lists or documents that suppliers upload to add products. Photos are only taken or chosen when you ask the app to.
How we use it
To run your account, process and deliver orders, and contact you about them.
To let suppliers add products from uploaded files. Supplier files may be read by Microsoft Azure Document Intelligence and Azure OpenAI, hosted in the European Union, only to prepare the product list. They are not used to train models.
To keep the service secure and to meet legal obligations.
Payments
Payments are made through Whish Money. We never see or store your Whish login or card details. We receive only the result of the payment.
Sharing
We do not sell personal information. We share it only with the supplier or buyer on your order, with service providers that run our systems (Microsoft Azure), and with Whish Money to complete payments, or where the law requires it.
Keeping and deleting your data
We keep your information while your account is active and as long as the law requires for orders and accounting records. You can ask us to see, correct or delete your information, or to close your account, by writing to osama@entrizo.com.
Security
Data is sent over encrypted connections and stored in protected systems with restricted access.
Children
The service is for businesses and is not meant for people under 18.
Changes
If we change this policy we will update the date above.